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October 23, 2023

Synop Introduces Works with Synop™ Program for Seamless EV Charger Selection and Hardware-Software Compatibility

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Initial partners include BorgWarner, Thomas Built Buses, Power Electronics, and Zerova

October 19, 2023, Brooklyn, NY Synop, the leading platform for optimizing charging and energy management for commercial electric fleets, today launched Works with Synop™, a program that provides customers the assurance of seamless hardware-software compatibility. The Works with Synop™ program streamlines the selection of Electric Vehicle Supply Equipment (EVSE) by providing customers with a curated list of hardware options that all work with Synop’s software platform to remove friction and frustration in the EV charger selection process. The initial partners for the Works with Synop™ program include BorgWarner, Thomas Built Buses, Power Electronics, and Zerova.

“Over the past three years we’ve learned that the charging experience is based on more than the numbers on a spec sheet; it also depends on things like provisioning, tight alignment on firmware updates, and well-defined support channels,” said Gagan Dhillon, CEO and co-founder of Synop. “We’ve been working across engineering, customer support, and implementation teams to collaborate with a growing list of hardware makers that meet a high bar for those functions, and are excited to release that list today.”

Opting for hardware from the Works with Synop™ list ensures customers have a direct line of support rather than facing frustration on their own.  The program ensures a hassle-free experience from charger activation throughout the equipment's life cycle and offers a streamlined process to report any issues through Synop’s software platform for efficient and timely problem resolution.

Works with Synop™ brings instant benefit to current Synop customers providing them with the assurance of seamless hardware-software compatibility.  “We have had a front-row seat to the challenges of electrification for school bus operators, and the need for better hardware-software alignment is something we’ve identified as a gap for a while,” said Arjun Nair, Manager of Electric Vehicle Programs and Consulting for Thomas Built Buses. “We have been impressed by how Synop and its hardware partners have honed in on the relevant interoperability criteria and support channels criteria to deliver a great experience.”

The company intends to expand the program into various categories including vehicles, telematics, and energy management systems, aligning with its commitment to accelerate the transition to electric vehicles for commercial fleets.

For more information on Works with Synop™ benefits and to see the current list of compatible hardware, please visit

About Synop

Synop is a leading platform dedicated to optimizing energy management and usage for electric vehicle charging and fleet operations. With its comprehensive suite of tools, including telematics integration, intelligent routing, AI-driven forecasting, and more, Synop empowers commercial EV fleets to maximize uptime, minimize costs, and contribute energy back to the grid. To learn more, visit

About Thomas Built Buses:

Founded in 1916, Thomas Built Buses is a leading manufacturer of school buses in North America. Since the first Thomas Built bus rolled off the assembly line, the company has been committed to delivering the smartest and most innovative buses in North America. Learn more at or at

Thomas Built Buses, Inc., headquartered in High Point, N.C., is a subsidiary of Daimler Truck North America LLC, a leading provider of comprehensive products and technologies for the commercial transportation industry. The company designs, engineers, manufactures and markets medium- and heavy-duty trucks, school buses, vehicle chassis and their associated technologies and components under the Freightliner, Western Star, Thomas Built Buses, Freightliner Custom Chassis Corp and Detroit brands. Daimler Truck North America is a subsidiary of Daimler Truck, one of the world’s leading commercial vehicle manufacturers.

About BorgWarner:

For more than 130 years, BorgWarner has been a transformative global product leader bringing successful mobility innovation to market. Today, we’re accelerating the world’s transition to eMobility – to help build a cleaner, healthier, safer future for all.  

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