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Frequently Asked Questions

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Does Synop offer EV fleet charging nationwide?

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Yes, Synop is currently in close to 20 states across the U.S, as well as in Canada, and have specific partnerships in Europe & parts of Asia

How many chargers does Synop work with?

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Synop has integrated with over 23 EVSE manufacturers with over 80+ models underneath that. Synop is agnostic to hardware and wants to dive deep in interoperability. Through our designed program, Works with Synop™, we provide customers the assurance of seamless hardware-software compatibility. The Works with Synop™ program streamlines the selection of Electric Vehicle Supply Equipment (EVSE) by providing customers with a curated list of hardware options that all work with Synop’s software platform to remove friction and frustration in the EV charger selection process. New EVSE partners are always welcomed!

What industries & types of vehicles work under Synop?

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Synop is agnostic to industries & electric vehicle types. Currently we work with all vehicles classes 1-8, from corporate fleets, ride hailing, transit, last mile logistics, drayage, to long haul trucking and more. At the core, anything with a battery, we can help manage!

In what methods do you sell to your customers?

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Synop is a subscription software service, many of our customers white label our software so it can be integrated within their technology stack, and others use the Synop software off the shelf. We are open to having a conversation to understand which method is better suited for the customers business

Does EV charge management software provide any analytics or reporting?

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Yes, these systems typically offer detailed analytics and reporting capabilities, providing insights into charging patterns, energy usage, and potential areas for cost savings.

Is it difficult to set up and use EV charge management software?

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The Synop setup process is straight forward and user-friendly, offering intuitive interfaces and customer support to assist users on an ongoing basis.

Can EV charge management software integrate with renewable energy sources?

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Yes, Synop can integrate with renewable energy sources like solar or wind, allowing users to charge their vehicles using clean, cost-effective energy.

Does the software have sustainability reporting?

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Yes, the software often includes sustainability reporting features, helping to track and report on your fleet’s carbon emissions and environmental impact.

Who makes software for electric vehicles?

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Synop is building a leading enterprise platform for EV fleets, aiming to accelerate the transition to commercial electric vehicles by seamlessly connecting vehicles, chargers, and the grid through end-to-end software solutions that optimize EV charging and energy management.

How do you test interoperability?

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Synop has a Charge Lab located in Brooklyn, NY, which serves as an epicenter for R&D, providing a platform for interoperability testing spanning all chargers, telematics, and vehicles. Accessible to both Synop's team and collaborative partners, the lab offers an environment conducive to rapid product prototyping and live simulations of EV charging in authentic scenarios. Additionallity, Synop has launched, Works with Synop™, a program that provides customers the assurance of seamless hardware-software compatibility. The Works with Synop™ program streamlines the selection of Electric Vehicle Supply Equipment (EVSE) by providing customers with a curated list of hardware options that all work with Synop’s software platform to remove friction and frustration in the EV charger selection process.