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November 12, 2025
Announcement

Synop, Urban SDK, and Miller Electric Company Enable Jacksonville’s Groundbreaking Autonomous EV Shuttles & Charging Hub

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Jacksonville, FL – November 12, 2025 — Synop, the energy and charge management platform for commercial electric and autonomous fleets, Urban SDK, a leader in smart city data platforms, and Miller Electric Company have collaborated to deploy and power the Jacksonville Transportation Authority’s (JTA) state-of-the-art NAVI program. This deployment supports one of the first and largest public-sector autonomous shuttle projects in the United States, setting a national precedent for how electrified, autonomous transit systems can be intelligently orchestrated.

The successful launch of the U2C program this summer marked a major milestone, introducing autonomous shuttles into daily fare service across Jacksonville’s downtown corridor. Synop’s software helps JTA and its partners, including Miller Electric Company, manage multi-vendor charging while offering open data sharing and a hardware-agnostic platform for real-time decision-making.  

Urban planners and mobility leaders increasingly seek to understand not only where electric and autonomous vehicles travel, but how they behave within energy systems. This first-of-its-kind integration combines transportation analytics from Urban SDK’s city-managed data lake with Synop’s real-time energy optimization. This type of integration can enable dynamic routing and charging schedules that minimize operating costs by charging when energy prices are lowest and ensure shuttle readiness across the network.

“As the city’s central data hub, Urban SDK integrates connected vehicle, traffic, and infrastructure datasets to inform real-time decisions,” said Justin Dennis, COO of Urban SDK. “By integrating with Synop, we enable local governments and transit agencies to  see how electrified, autonomous fleets interact with both roads and the electric grid. This collaboration sets a new benchmark for how cities can manage mobility, sustainability, and infrastructure investments using shared, actionable data.”

"Synop has been a great partner and supported us throughout the design process. By mocking up the JTA environment using our employee chargers here at Miller Electric Company, we were able to prove the entire charging workflow and test the API integration with the Urban SDK data lake well before the completion of project construction,” said Craig Bowman, Director of Technology at Miller Electric Company, an implementation partner for the project. “They've been great to work with and we look forward to continued expansion of the system."

“Synop is proud to support JTA’s bold vision for an autonomous and electrified transit future,” said Gagan Dhillon, CEO at Synop. “We’re bridging a critical gap between transportation and grid operations. By connecting structured charging data with a centralized city data platform, Synop enables municipalities to align mobility services with grid readiness, curbside planning, and predictive maintenance, which minimizes costs and makes both transportation and energy systems more resilient.” 

The JTA project represents a growing movement among cities to unify vehicle, energy, and infrastructure data into one operational framework. By leveraging predictive analytics and energy optimization, Jacksonville’s project will serve as a replicable model for other municipalities exploring electric, autonomous mobility.

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Phase I of the U2C project is anticipated to be the largest public-sector autonomous shuttle deployment in the United States.

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